Privacy policy

Privacy Policy

**Introduction** Welcome to Broadway Piano Rescue. We are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, protect, and handle your personal information in accordance with applicable laws and regulations.

We do not share, sell, or distribute your mobile phone number to third parties for marketing or promotional purposes.

*Information We Collect* When you engage with Broadway Piano Rescue, whether through our website, email, or phone, we may collect personal information such as your name, contact details, and piano service requirements. We only collect information necessary to provide our piano tuning and repair services effectively.

**Use of Personal Information** The personal information we collect is utilized to deliver requested services, process transactions, and communicate important updates. We may also use your information to improve our services, enhance user experience, and conduct internal analyses to better understand our customers' needs.

**Protection of Information** Broadway Piano Rescue implements a variety of security measures to preserve the safety and confidentiality of your personal data. We use encryption and secure data storage techniques to protect against unauthorized access, alteration, or disclosure.

**Third-Party Disclosure** We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to fulfill the services you have requested. However, we may share non-personally identifiable information with trusted partners to improve our services and website.

Mobile Phone Numbers and SMS Communications

Mobile phone numbers and SMS opt-in data collected by Broadway Piano Rescue are not shared, sold, or distributed to any third parties for marketing or promotional purposes. Mobile phone numbers are used solely for service-related communications including appointment confirmations, service reminders, scheduling follow-ups, and review requests.  

SMS consent is not a condition of purchase or service. Customers may book and receive full service from Broadway Piano Rescue without opting in to text messages. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.

For full SMS program terms, please see our Terms of Service at https://broadwaypianorescue.com/terms-of-service or our SMS Consent page at https://broadwaypianorescue.com/sms-consent.

**Your Consent** By using our website and services, you consent to this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page.

**Contact Us** If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at 917-719-0162. Broadway Piano Rescue, 1216 Broadway, New York, NY, United States. We are dedicated to protecting your privacy and will respond promptly to your inquiries.