What to Expect During Your First Professional Piano Service

May 15, 2025By Scott Schmadeke
Scott Schmadeke

Understanding the Importance of Piano Maintenance

Owning a piano is both a privilege and a responsibility. Regular maintenance is essential to keep your instrument in optimal condition, ensuring the best sound and performance. Whether it's a grand or an upright piano, professional servicing is crucial for its longevity and sound quality. If you're preparing for your first professional piano service, here's what you can expect.

piano tuning

Initial Assessment and Inspection

The first step in a professional piano service is a thorough assessment. A skilled technician will evaluate the piano's condition, checking for any visible issues or wear. This includes examining the strings, hammers, keys, and pedals. The technician will also assess the sound quality and identify any potential problems that need attention.

During this inspection, the technician may ask you questions about the piano's history, use patterns, and any issues you've noticed. This information helps them understand specific areas that might require more focus during the service.

Tuning: Bringing Your Piano Back to Pitch

Tuning is a central part of any piano service. Over time, the tension on the strings changes, leading to a discrepancy in pitch. A professional technician will adjust each string to ensure your piano is in perfect harmony. Regular tuning is recommended at least twice a year to maintain consistent sound quality.

piano tuning closeup

The tuning process can take an hour or more, depending on your piano's condition and how far it has drifted from the standard pitch. A well-tuned piano not only sounds better but also enhances your playing experience.


piano hammers

Cleaning and Final Touches

A comprehensive piano service also includes cleaning both the interior and exterior of your instrument. Dust and dirt can accumulate inside, affecting performance, so it's essential to keep it clean. The technician will ensure all moving parts are free from debris and might polish the case for a pristine finish.

piano cleaning

After the service, your piano will feel refreshed and ready for practice or performance. By adhering to regular maintenance schedules, you'll preserve its beauty and functionality for years to come.